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Payment

Sofortüberweisung.de: Payments made using the website Sofortüberweisung.de are secure and free.

Free Payment by Debit Card: A payment by direct debit is not possible if your arrival date is within the next five days.

verified by Visa: Safe Payments by Visa! For amounts up to 200,- EUR, we charge a processing fee of 2,95 EUR.

MasterCard SecureCode: Secured Payments via MasterCard! For amounts up to 200,- EUR, we charge a processing fee of 2,95 EUR.

Paypal: For amounts up to 200,- EUR, we charge a processing fee of 2,95 EUR

American Express: For amounts up to 200,- EUR, we charge a processing fee of 2,95 EUR.



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FAQ

Global

 

Frequently asked questions (FAQ)

Lost & Found

Lost & Found items national/international


Forgot your cell phone, charger, towel or stuffed animal? No worries, you can ensure yourself to recover your things as soon as possible. Arrange your own personal paket pick up at DHL.

How?
www.dhl.de
paket à private customersà pick up service àkind of paket (size, weight) à  select payment à sender is the respective hotel, receiver is you à shipping label can be sent either by courier or fax to the respective hotel.
Keywords: Lost& Found + item

Prices
Paket: from 3,90 €
pick up: 3.00 €
Shipping service mark: 0,50 €
All shipping costs will be paid at DHL

For a Lost & Found shipping abroad, where access to German web sites is not possible, we charge a flat rate of 30 EUR. Upon receipt of the money, we will send your things right away.

o Subject to transfer: Lost & Found + item + hotel