Reception Staff at the a&o Hostel Berlin Friedrichshain (m/f/x)

as of now - fulltime - in Berlin, Germany


Our employees form something very special for us: the heart of a&o Hostels!

To support our team we are looking YOU! A hardworking and independent Front Office Manager (FOM)
We are also happy to consider applications for jobs as receptionist, receptionist, guest relation manager, service staff, hosts, entertainers, salespeople, communication talent or career changers who enjoy the hotel business and dealing with guests.
Join our team now at a&o Hostel Berlin Friedrichshain!

a&o Hostels: that's simple, honest, big and always with a smile. Since our first opening in 2000, we have been expanding all over Europe, true to our mission EVERYONE CAN TRAVEL. With currently 40 hostels in 24 cities and 9 countries, we are now Europe's largest hostel provider and are putting our mission into action! In doing so, and in maintaining and improving our standards and services, we are supported and guided by our head office in Berlin.

Flat hierarchies and a culture of open feedback make the foundation of our work environment shaped by dynamics, growth, and innovation. With that, we offer ideal career opportunities for everyone, whether expert or career changer. We emphasize to treat each other in a fair, social, and responsible way. Because together, not only working is more fun – but also success.


  • You are the figurehead of a&o: our front desk is your territory
  • You are responsible for the check-in and check-out of our guests behind the reception desk or in the lobby as Guest Relation Officer
  • To make our guests feel comfortable at a&o, you take care of their needs and provide tourist information
  • You take care of our guests and their concerns
  • You organise and supervise the work processes at the reception desk
  • You help with the preparation of shift and holiday schedules
  • As shift leader you take responsibility for ensuring the smooth running of the shift
  • At the bar you serve hot and cold drinks and snacks, and prepare snacks and cocktails



  • You have experience or a finished education in hospitality or tourism
  • Of course you are driven by a great sense of responsibility for the tasks you are given
  • You are a team player – working in a team, or leading it, comes natural to you
  • Even in shifts starting as early as 6 am, it is easy for you to stay friendly, highly motivated and service-minded
  • Since shifts might start early or end late, living in Amsterdam or surrounding residential areas is ideal
  • You speak German and English on a very high level – of course we are happy for every additional language you speak



  • An exciting, responsible job in one of the top-innovators amongst Hostel-providers is expecting you
  • You will enjoy a team-oriented working environment with flat hierarchies and plenty of room for the implementation of your own ideas and your personal development
  • Your working atmosphere is characterized by short decision-making paths and open communication; your voice will be heard.
  • We focus on people, so your well-being is important to us. Our teams are diverse and shape our lively, open and international corporate culture.
  • Enjoy attractive corporate benefits, including free nights at all a&o Hostels, as well as discounted leisure discounted leisure activities and events
  • In addition: language courses, company pension scheme, further training, sports facilities and much more.
  • Of course we provide drinks, fruit and vegetables on a daily basis – and as hostel staff you can join your team for the meals served at the buffet
  • Bonus for the period of employment – e.g. cash reward and extra holidays


Are you that good-humored, service minded and hospitable person we are looking for? 
e are very happy to receive your application (resume, cover letter, desired salary, earliest possibly starting-date).

Apply now!


Mike Tietböhl
General Manager