Reception Staff at the a&o Hostel Berlin Kolumbus (m/f/x)

as of now - fulltime - in Berlin, Germany

 

As Europe's largest hostel chain, a&o is big, diverse and always has a smile. We realize our mission "everyone can travel" through low prices and steady growth. We have set ourselves the goal of being CO2-neutral by 2025.

Our employees form something very special for us: the heart of a&o Hostels!

To support our team we are looking YOU! A hardworking and independent Front Office Manager (FOM)
We are also happy to consider applications for jobs as receptionist, receptionist, guest relation manager, service staff, hosts, entertainers, salespeople, communication talent or career changers who enjoy the hotel business and dealing with guests.
Join our team now at a&o Hostel Berlin Kolumbus (in Berlin Hohenschönhausen)!

YOUR JOB

  • You are the figurehead of a&o: our front desk is your territory
  • You are responsible for the check-in and check-out of our guests behind the reception desk or in the lobby as Guest Relation Officer
  • To make our guests feel comfortable at a&o, you take care of their needs and provide tourist information
  • You take care of our guests and their concerns
  • You organise and supervise the work processes at the reception desk
  • You help with the preparation of shift and holiday schedules
  • As shift leader you take responsibility for ensuring the smooth running of the shift
  • At the bar you serve hot and cold drinks and snacks, and prepare snacks and cocktails

 

YOUR PROFILE

  • You have experience or a finished education in hospitality or tourism
  • Of course you are driven by a great sense of responsibility for the tasks you are given
  • You are a team player – working in a team, or leading it, comes natural to you
  • Even in shifts starting as early as 6 am, it is easy for you to stay friendly, highly motivated and service-minded
  • Since shifts might start early or end late, living in Amsterdam or surrounding residential areas is ideal
  • You speak German and English on a very high level – of course we are happy for every additional language you speak

 

OUR OFFER

  • Staff members stay for 1 Euro in all a&o hostels
  • attractive corporate benefits such as discounted leisure activities and events
  • subsidized language courses
  • Subsidized company pension scheme
  • support for your further education in the form of various trainings
  • Of course we provide drinks, fruit and vegetables on a daily basis – and as hostel staff you can join your team for the meals served at the buffet
  • Seniority bonuses in the form of cash bonuses and additional vacation days
  • room for the implementation of own ideas
  • Short decision-making processes and open communication

 

Are you that good-humored, service minded and hospitable person we are looking for? 
e are very happy to receive your application (resume, cover letter, desired salary, earliest possibly starting-date).

Apply now!

 

Alisa Paetzel
General Manager