Reception Staff (m/f/x)

as of now – Full time – in Prag, Czech Republic

 

a&o Hostels: we are simple, honest and always with a smile. Since our first opening in 2000 we are expanding Europe-wide, true to our mission EVERYONE CAN TRAVEL. With currently 39 hostels in 23 cities and 8 countries, we are by now Europe’s largest hostel provider, making our mission a reality! In doing so, as well as to keep and improve our standards and services we are supported and pushed by our headquarters in Berlin

Our teams are the core of a&o Hostels: Flat hierarchies and a culture of open feedback make the foundation of our work environment shaped by dynamics, growth, and innovation. With that, we offer ideal career opportunities for everyone, whether expert or career changer. We emphasize to treat each other in a fair, social, and responsible way. Because together, not only working is more fun – but also success.

To to support these Teams we are looking for a Front office Assistant (FOM).
We are also happy to consider applications for jobs as receptionist, receptionist, guest relation manager, service staff, hosts, entertainers, salespeople, communication talent or career changers who enjoy the hotel business and dealing with guests.
Join our team at the a&o Hostel Prague Strizkov now!

YOUR JOB

  • You will take on the role of host and make it your task to provide our guests with an unforgettable stay
  • You are the figurehead of a&o: Our front desks and the lobby are your area and you take care of our guests and their concern
  • You approach our guests openly, interact with them and answer their questions about the house, the event and the city
  • You organize and supervise the work processes at the reception to ensure that the shift runs smoothly
  • You take care of the check-in/check-out of guests
  • You make sure that the reception and the lobby are always neat and inviting for the guest

 

YOUR PROFILE

  • You speak Czech and English on a very high level – of course we are happy for every additional language you speak
  • You have excellent communication skills and a high level of service orientation
  • You enjoy communicating and interacting with guests
  • With your enthusiasm you can sweep guests along and motivate the Front Office Team
  • You have a well-groomed appearance, team orientation, flexibility and extraordinary commitment

 

OUR OFFER

  • An exciting, responsible job in one of the top-innovators amongst Hostel-providers is expecting you
  • You will enjoy a team-oriented working environment with flat hierarchies and plenty of room for the implementation of your own ideas and your personal development
  • Your working atmosphere is characterized by short decision-making paths and open communication; your voice will be heard.
  • We focus on people, so your well-being is important to us. Our teams are diverse and shape our lively, open and international corporate culture.
  • Enjoy attractive corporate benefits, including free nights at all a&o Hostels, as well as discounted leisure discounted leisure activities and events
  • In addition: language courses, further training, sports facilities and much more.
  • Of course we offer fruits and vegetables as well as drinks on a daily basis - and as a hostel employee you may also participate in the hot meals at the buffet together with your team.
  • Long-service bonuses in the form of cash bonuses and additional holiday days

 

Are you that good-humored, service minded and hospitable person we are looking for?
We are very happy to receive your application (resume, cover letter, desired salary, earliest possibly starting-date).

Apply now!

 

Mircea Lechaciu
General Manager