System administrator (m/f/x)

as of now – fulltime – in Berlin, Germany


a&o Hostels: we are simple, honest and always with a smile. Since our first opening in 2000 we are expanding Europe-wide, true to our mission EVERYONE CAN TRAVEL. With currently 39 hostels in 23 cities and 8 countries, we are by now Europe’s largest hostel provider, making our mission a reality! In doing so, as well as to keep and improve our standards and services we are supported and pushed by our headquarters in Berlin.

The heart of a&o Hostels are our teams – to support these we are looking for a new colleague for the IT helpdesk, for the Second-Level-IT-Support and System Administration. 
Join our Head quartered based IT-team in Berlin now!


  • You will take over the second and third level support for all our a&o hostels throughout Europe as well as our Berlin administration
  • You will take care of fault acceptance, solution and documentation in the ticket system Jira / Confluence
  • You are in charge of the server infrastructure in our data center, but also at some locations (Linux and Windows)
  • You support the planning and execution of IT projects
  • You are ready to take over rotating on-call duty for night shifts and weekends



  • You have a completed education in IT or equivalent qualification gained through work experience and further education
  • You have experience with:
    • Microsoft Exchange, Citrix and VMWare vSphere
    • ticket systems (ideally Jira)
    • firewalls (ideally Sophos and OpnSense)
  • You have a hands-on mentality
  • You are problem-solving oriented, a team player, flexible and responsible
  • We are an international company - that's why you speak German and English well to very well
  • Ideally you have a class B driver's license



  • An exciting, responsible job in one of the top-innovators amongst Hostel-providers is expecting you
  • You can experience an team-oriented work-environment with loads of room for developing and implementing your own ideas and your personal growth
  • Short decision-making-processes and open communication are a major benefit of your new working-context
  • Vibrant, open and international corporate culture with flat hierarchies
  • Enjoy attractive corporate benefits, including free nights at all a&o Hostels, as well as discounted leisure discounted leisure activities and events
  • In addition: language courses, company pension scheme, further training, sports facilities and much more.
  • We provide drinks, fruit and vegetables daily
  • Bonus for the period of employment – e.g. cash reward and extra holidays
  • discounted and subsidized BVG company ticket (monthly pass)


Curious? We are very happy to receive your application (CV, cover letter, desired salary, earliest possible starting-date).

Apply online now!


Olaf Kosiol
Head of IT