To support our team and ensure our guests have a good stay , we are looking for you - a receptionist (m/f/d) who manages our front office.

We are also happy to consider applications for the following positions: Front Office Manager; Receptionist; Guest Relations Manager; Service Staff; Host; Salesperson or career changers with a passion for the hotel industry and guest relations.

OUR RANGE

• 75% - 90% discount on private overnight stays in all a&o Hostels (depending on length of service)

• attractive corporate benefits as well as discounted leisure activities and events

• subsidized language courses

• subsidized company pension scheme

• 100% coverage of your public transport costs (job ticket)

• Support for your further education in the form of various training courses

• Mental Health: We offer you free and anonymous mental health coaching through our independent partner "nilo" (www.nilohealth.com), who supports you with professional, private and health challenges.

• Of course, we provide drinks, fruit and vegetables daily – and as a hostel employee, you and your team are also welcome to participate in the hot meals at the buffet.

• Length-of-service bonuses in the form of cash bonuses and additional vacation days

YOUR JOB

• You are the face of a&o: our front desk is your domain.

• As Guest Relations Officer, you are responsible for the check-in and check-out of our guests behind the reception desk or in the lobby.

• To ensure our guests feel comfortable at a&o, you take care of their needs and provide tourist information.

• You take care of our guests and their needs.

• As shift supervisor, you are responsible for ensuring the smooth running of the shift.

• You will help with the creation of work and vacation schedules.

• At the bar you serve hot and cold drinks and snacks, and prepare snacks.

YOUR PROFILE

• You have experience or completed training in the hotel or tourism industry.

• Naturally, you are driven by a strong sense of responsibility for the tasks assigned to you.

• You enjoy interacting with guests – and you show it, no matter what time of day or night it is.

• You are characterized by an independent work style and teamwork skills.

• A high level of commitment and independence are a matter of course for you.

• Even in shifts that start as early as 6 a.m., you find it easy to remain friendly, highly motivated, and service-oriented.

• You have very good German and good English skills – we are of course happy about any additional languages you speak.

We look forward to receiving your application (resume, salary expectations, and earliest possible start date).

🏨 Apply now!