Guest Reviews

Guest Reviews about a&o

We attach great importance to making your stay as pleasant as possible.

That is why our customer service is available around the clock for you. This means that we take all your suggestions, positive and negative, and take care of your interests as we are centrally managed. We appreciate your feedback and see everyone's opinion as an opportunity for improvement.


Our customer service team compiles weekly reports of all incoming guest reviews and forwards them directly to top management and all our staff. This not only creates an open ear for our guests, but also creates transparency across the business.


To get in touch with our team, we have created many opportunities. We recommend using our  Contact form, since it is the fastest and easiest way. There you can also find other contact information.

Authenticity is important to us! We want you to get a good first impression before you visit us. That is why we attach importance to a transparent representation of daily guest opinions on our hostels and hotels as well as theme pages. In this regard, we work with an independent rating service provider: Costumer Alliance provides us with an intelligent feedback tool allowing you to share your personal impression of a&o quickly and easily. Whether praise or criticism - to be and to stay a good host, we need your opinion. That’s how you help us meet your expectations! Click here for the evaluation tool.

 

5/ 5
Nice interior
 

3/ 5
very friendly staff, on-premise parking, good breakfast.
Breakfast
4 / 5
Ambiente
4 / 5
 

4/ 5
I checked in to this hotel with my young family for the first time and my "wow experience" began from the reception. I and my family were professionally and warmly received and right away I knew I will be back here again. The room with wifi, TV with nice beds and a neat private toilet and bathroom is cozy and just right sized for a young family. The reception has a football (big projector screen) viewing area with comfy seats, children have a mini-playground on the ground floor and a nearby snooker board for adult relaxation and games. To cap it all, the room cost is astonishingly affordable for the entire package. I highly recommend this place to anyone who hopes to get the best value for their money.
 

4/ 5
Position of hostel
Breakfast
3 / 5
Ambiente
5 / 5
 

4/ 5
Check-in/check-out was very easy
 

4/ 5
Being around young fun people
 

4/ 5
I liked all the open main area to meet other people