Not yet a member? Register for free and unlock instant discounts with our a&o Club membership

Become a member now - for free!
  • Receive up to 20% discount on bookings
  • Get priority access to our Secret Deals
  • Earn free Early Check-in and free Late Check-out
  • Receive up to 25% discount on bookings

Payment options

Payment options

Our Fix- und Flex rate


Finally the hotel industry carries out what already is the reality for flight bookings! As one the pioneers in our industry, we developed a price system that adapts to the needs of our guests.


For single bookings up to 9 people, you can now choose between:


  • Pay at check-in
  • Free cancellation until 6pm on the day of arrival
  • Arrival until 18 o'clock after that time the beds/rooms are released. In case of delay, simply call ahead and give credit card details


  • convenient budget rate (10% discount)
  • directly payable
  • cancellation not possible
  • non-refundable
  • rooms are kept free in case of late arrival


Our tip: The flex rate might not be available on certain dates. It might come in handy to have booked a travel cancellation expenses insurance in advance.



At a&o you always have the opportunity to pay fuss-free and secure!

That’s why we offer a whole range of different payment options in order for you to choose the best possible method.


All payment options at a glance

Paypal: save, easy and free of charge

Payment by credit card: The easy way of paying quickly and securely: verified by Visa and MasterCard! 
Payment upon arrival: see a&o flex rate!


a&o guarantees the best price for you!

If you book on our website, we can guarantee that you will always get the best currently available price!

You probably know that hotel services and comparison portals always show different prices. You can avoid these fluctuations by choosing the shortest path, namely, a direct booking via Usually you save some more money by using our fixed rate, because the cheapest price model is automatically displayed.

If you should, however, find a room online cheaper than ours, we will take a detailed look at it. It’s best to get in touch through our contact form.